View live video from your camera
Check a camera’s live view in the Alarm.com app and collect useful details if video is unavailable.
Category: Cameras
Does this apply to my device?
For indoor or outdoor cameras already installed on your E2 Technologies Alarm.com account and visible in Video. This app procedure does not require a particular camera model. Video service and login permissions are required; it does not establish support for every Alarm.com camera.
Identify your device
Match the camera name in the app to your installation records. If you cannot identify it, ask E2 Technologies to confirm the device and model before trying hardware-specific troubleshooting.
Before you begin
Have the Alarm.com app, an internet connection, and a login with access to the correct property and camera.
Steps
- Sign in to the Alarm.com app and confirm you are viewing the intended property.
- Select Video.
- Select the camera you want to watch to start its live stream.
Expected result
You should see live video from the selected camera. Live viewing does not confirm that recordings are enabled or saved.
If you still need help
If Video or the camera is missing, ask your account administrator to check your access. If streaming fails, note the camera name, error message, and time, and contact support. Do not reset the camera based on instructions for another model.
Last reviewed: . Instructions checked against Alarm.com: View live video.